Testimonials

Carmie, Ownwer

"I have been using IMARCA to manage our condo complex and have always been completely satisfied with their performance. They do an excellent job, are always punctual, and offer competitive rates. They also have lots of knowledge which came in handy in helping us make decisions on our building issues. I recommend the services of IMARCA".

Ron, Ownwer

"To whom it may concern

I am writing this letter of reference for Ciro Ragno on his behalf. I have worked closely with Ciro Ragno and his condo management company in the past year to ensure that our condo syndicate is running smoothly and he has accomplished this.

He has great knowledge of this business and has made great strides to ensure we prosper and He is easy to get to know also on a personal level and has become a great friend to me as well.

He has always been business first but also on a personal level a much better friend. His business knowledge is a great asset to have and you will see that working alongside him you will only benefit and see how good he is at his job. l would recommend him and work with him on future projects.

Thank you"

Me Elena Migliotto, Lawyer

"Imarca is always available when I have questions or requests. The whole team makes everything easier to manage.

Furthermore, since they developed the new app, it's easier to communicate with them and is extremely easy to use."

Nadia, Ownwer

"À qui de droit,

Cette lettre est pour confirmer que notre famille fait affaire, depuis maintenant plusieurs années, avec la compagnie de gestion Imarca. Nous détenons un petit portefeuille et M Ragno nous conseille avec chaque projet. Le rôle de M. Ragno avec notre famille est le suivant :

Gestion de propriétés semi-commerciales situées à Montréal.
Négociations des contrats de location et suivi des baux.
Communication et relation professionnelle avec les locataires.
S’assure que les règlements des bâtiments sont respectés par tous les locataires, sans exceptions.
S’occupe de nos finances et investissements, en ce qui touche les propriétés et leurs rentabilités.

Les évènements qui ont fait en sorte qu’il s’est démarqué plus que quelconque autre compagnie ou gestionnaire ont été plusieurs. Suite au décès de notre père, il nous a aidé sur chaque aspect liés aux propriétés et la succession, à notre demande. Le processus était long et difficile et il était toujours là pour nous conseiller.

Durant le Covid, il a pris le temps de nous expliquer quels étaient nos recours avec nos locataires commerciaux. Il a nous a informé sur toutes les aides disponibles : banque, gouvernementale, Ville de Montréal (selon l’arrondissement) etc. Les conseils étaient pour nous et nos locataires.

L’an dernier, il nous a aidés avec un dégât d’eau dans l’un des immeubles. Il nous a fournis une équipe d’après-sinistres et c’est occupé de la construction suite aux dégâts. Tout en respectant notre budget et en préservant la qualité de vie des locataires affectés.

Tout récemment, il s’occupe d’un dossier d’expropriation de la STM avec un de nos immeubles.

Comme vous pourrez comprendre, nous sommes extrêmement satisfaits du travail de M. Ragno. Son professionnalisme et sa courtoisie font de lui une personne hors paire. Il est toujours disponible et trouve une solution à chaque problème. Il est très attentif aux détails et c’est ce qui fait toute la différence.

Bien à vous"

Florent, Ownwer

"Globally, we are extremely happy with the way our building is being managed. This is based on the fact that:

all agreed-upon points in the contract have been properly respected;
you have given us personalized attention, IMARCA's team has been readily available and on top of all matters. IMARCA has demonstrated to be a vanguard with technology and how it can help streamline the management of our property.
because of their tools, they have provided us with full transparency.
for the coowners, the APP allows them to see their statement of account, make payments and ask for service requests;
received our financial statements on a monthly basis;

Finally, the entire IMARCA team gets personally involved to ensure an efficient service".

Paul, Ownwer

"C’est avec assurance et fierté que je réfère Ciro Ragno à la tête de sa compagnie de gérance des immeubles en tant que président du Conseil d’administration".